| Comprehensive 12-Month Warranty |
Covers all internal component failure including motherboard, logic board, touchscreen, FaceID, micro-soldered connectors, speakers, and microphones. In the rare event of hardware fault, replacement or repair is executed within 48 hours. |
Consumer Rights Act 2015 |
| 30-Day Money-Back Guarantee |
Customers or wholesale partners may return any unblemished device within 30 days of physical delivery for an unconditional full refund. Pre-paid Royal Mail return labels provided upon RMA submission. |
Consumer Contracts Regulations 2013 |
| Battery Performance Warranty |
Guaranteed minimum 85% battery health capacity for a full 12 months. If battery capacity degrades below 80% during the warranty window, complimentary OEM battery replacement is provided. |
SMARTPHONE GROUP Guarantee Standard |
| WEEE Environmental Compliance |
Registered WEEE producer adhering to the Waste Electrical and Electronic Equipment Regulations 2013. Zero e-waste landfill commitment with 100% recycling of decommissioned lithium-ion batteries. |
UK Environment Agency WEEE Reg |